Privacy Policy

Effective Date: Jan 1st, 2024

Restoration 1 of Raleigh North ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us through our website [https://www.restoration1raleighnorth.com ] ("Website"). By using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

● Personal Information: We collect personal information that you voluntarily provide to us when using our Website, such as your name, email address, phone number, and other contact details.

● Usage Data: We automatically collect certain information about your interaction with the Website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the time and date of your visit.

● Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience on our Website. Cookies are small files stored on your device that help us understand how you interact with the Website.

2. How We Use Your Information

We use the information we collect for the following purposes:

● To Provide Services: We use your personal information to respond to your inquiries, schedule appointments, and provide the restoration services you request.

● Improve Our Website: We use usage data to analyze how users interact with our Website and to improve the user experience.

● Marketing Communications: With your consent, we may send you promotional emails or newsletters about our services, special offers, and other information we think may be of interest to you.

● Legal Compliance: We may use your personal information to comply with applicable laws, regulations, or legal processes.

3. Sharing of Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with:

● Service Providers: Third-party companies or individuals who assist us in operating our Website, conducting our business, or providing services to you, as long as they agree to keep your information confidential.

● Legal Obligations: We may disclose your information when required by law or to protect the rights, property, or safety of Restoration 1 of Raleigh North, our customers, or others.

● Phone Number Usage: No phone/mobile number information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Your Rights

You have the following rights regarding your personal information:

● Access and Correction: You may request access to the personal information we hold about you and request corrections or updates.

● Opt-out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

● Data Deletion: You may request the deletion of your personal information, subject to our legal obligations.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our Website is not directed at individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete such information as soon as possible.

7. Third-Party Links

Our Website may contain links to third-party websites or services. This Privacy Policy does not apply to any third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Restoration 1 Raleigh North

Phone: 919-395-1671

Email: todd.harris@restoration1.com

Address: 900 Tarheel Dr Suite 105, Raleigh, NC 27609